Re-Advertisement: Information is hereby requested for the provision of Revenue Management and Enhancement Solutions. Scope of Work: Prepaid water revenue management: • Meter and data management; • Vending management; • Revenue collection; • Communication with customers & query management; Revenue enhancement & collection: • Meter management (from stores to installation); • Smart metering (post-paid and prepaid); • Tariff modelling; • Consumption trends; • Debtor profiling; • Water restriction technology for mechanical meters; Data analytics & integration: • AI models to manage both post-paid and prepaid customers; • Predictive analysis and future trends; • Data profiling, quality management & segmentation; • Master Data Management Solutions; • Innovative visualizations; • Indigent management; Revenue Protection: • Water theft profiling using billing data; • Illegal connections detection; • Investigation methods to improve response time; Customer Relationship Management: • Query management; • Communication of progress; • Customer portals (post-paid and prepaid customers); • Provide customers with a view of their consumption and billing information. (Offerte №114152068it)