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Re-advertisement: The municipality hereby requests quotations from suitable qualified, experienced and accredited service providers to provide customer care training for 5 employees for 3 days. Specifications: Training must cover the following unit standard: • 242829 - Monitor the level of service to a range of customers, • 10053 - Manage customer requirements and needs and implement action plans, • 10054 - Identify and manage areas of customer service impact. The service provider/s should provide the following services: • Training manual and material, • Training facilitation for 3 days, • Assessment and moderation of learners, • Certification of competency to learners, • Training venue and refreshments (morning tea and lunch). Please note that this quotation was published late. (Offerte №115665421it)

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Nazione: South Africa
Linguaggio: EN
Numero: 115665421
Data pubblicazione: 09-12-2024
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