Quotations are hereby invited for managed IT services. Scope of works: • Incident management; • Problem management; • Configuration management; • Capacity management; • Change management; • Access management; • Baseline services – maintain, repair and operate; • Service level and availability management; • Continuity management; • Server and cloud portal support services; • Windows server OS support; • Active directory services; • E-mail services (including email security and archiving); • File and storage services; • WSUS services; • Anti-Virus and Malware services; • Internet web security services; • Backup and restore services; • Miscellaneous. (Offerte №118772833it)